Twenty-plus years ago I worked for an attorney who said that whatever
didn't require his law degree to do, could-and should-be done by
someone else. He trained his staff as paralegals. I started my
professional career learning to think strategically and ask different
kinds of questions--about a lot of things. Today that includes health
care, health insurance, and the increasing costs to both employers and
consumers.
I'm a business and human resource professional, a
consumer, educator, and wellness coach. I know that people behave and
act based on motivators and rewards. In general, wherever the incentives
are placed, and or monitoring is done, action will take place and the
monitored results will be achieved. Parents know this; teachers know
this. It's a basic principle of education.
The answers will not
come out of one essay. The subject is complex and as individualized as
its participants. And it's unrealistic to think one solution will fit
all contingencies. My objective here is simply to tap the interests,
experience, and expertise of the players, and get all of us thinking
outside the "rules" a bit. Like pieces of a giant jigsaw puzzle, we all
have important pieces of information and experience to contribute.
In
childhood, we learned the value of playing outside the rules once in
awhile to achieve the objectives we wanted. I did. Our family version
of Monopoly included IOU sheets. Mom invented them so she and all of my
siblings could stay in the game and play as long as we wanted (allowing
her to keep us occupied and together where she could see us)-her desired
objective at the time.
Asking questions is key. Different
questions get you different answers. Knowledge is interesting and
empowering. Here are some questions I'd start with:
Health Care
What
requires a doctor's medical degree? What doesn't? What medical, health,
or wellness practitioner has the expertise needed and is the most
practical (and cost-effective?) resource to address your condition?
What is the best utilization of RNs, for example, and other health and wellness practitioners? Now? In the future?